Woolf likens the pursuit of writing character to the chasing of a phantom “Mr. Brown.” She says “Mr. [Arnold] Bennett” agrees with this assertion.
I will suggest that we range Edwardians and Georgians into two camps; Mr. Wells, Mr. Bennett, and Mr. Galsworthy I will call the Edwardians; Mr. Forster, Mr. Lawrence, Mr. Strachey, Mr. Joyce, and Mr. Eliot I will call the Georgians.
And now I will hazard a second assertion, which is more disputable perhaps, to the effect that in or about December, 1910, human character changed [Roger Fry exhibit of Parisian modernism]… All human relations have shifted—those between masters and servants, husbands and wives, parents and children. And when human relations change there is at the same time a change in religion, conduct, politics, and literature. Let us agree to place one of these changes about the year 1910.
Woolf names “Mrs. Brown” a tidy old lady on the tram who she thinks must care for herself and “Mr. Smith” a flushed middle-aged man near her. She decides the man is rather bullying her. When he leaves,
Mrs. Brown and I were left alone together. She sat in her corner opposite, very clean,very small, rather queer, and suffering intensely. The impression she made was overwhelming. It came pouring out like a draught, like a smell of burning. What was it composed of—that overwhelming and peculiar impression? Myriads of irrelevant and incongruous ideas crowd into one’s head on such occasions; one sees the person, one sees Mrs. Brown, in the centre of all sorts of different scenes.
And then Mrs. Brown faced the dreadful revelation. She took her heroic decision. Early, before dawn, she packed her bag and carried it herself to the station. She would not let Smith touch it. She was wounded in her pride, unmoored from her anchorage; she came of gentlefolks who kept servants—but details could wait. The important thing was to realize her character, to steep oneself in her atmosphere. I had no time to explain why I felt it somewhat tragic, heroic, yet with a dash of the flighty, and fantastic, before the train stopped, and I watched her disappear, carrying her bag, into the vast blazing station. She looked very small, very tenacious; at once very frail and very heroic. And I have never seen her again, and I shall never know what became of her.
The story ends without any point to it. But I have not told you this anecdote to illustrate either my own ingenuity or the pleasure of travelling from Richmond to Waterloo. What I want you to see in it is this. Here is a character imposing itself upon another person. Here is Mrs. Brown making someone begin almost automatically to write a novel about her. I believe that all novels begin with an old lady in the corner opposite. I believe that all novels, that is to say, deal with character, and that it is to express character—not to preach doctrines, sing songs, or celebrate the glories of the British Empire, that the form of the novel, so clumsy, verbose, and undramatic, so rich, elastic, and alive, has been evolved.
The English writer would make the old lady into a ‘character’; he would bring out her oddities and mannerisms; her buttons and wrinkles; her ribbons and warts. Her personality would dominate the book. A French writer would rub out all that; he would sacrifice the individual Mrs. Brown to give a more general view of human nature; to make a more abstract, proportioned, and harmonious whole. The Russian would pierce through the flesh; would reveal the soul—the soul alone, wandering out into the Waterloo Road, asking of life some tremendous question which would sound on and on in our ears after the book was finished.
But now let us examine what Mr. Bennett went on to say—he said that there was no great novelist among the Georgian writers because they cannot create characters who are real, true, and convincing. [James Wood and hysterical realism!]
Why, then, is it so hard for novelists at present to create characters which seem real, not only to Mr. Bennett, but to the world at large? Why, when October comes round, do the publishers always fail to supply us with a masterpiece? Surely one reason is that the men and women who began writing novels in 1910 or thereabouts had this great difficulty to face—that there was no English novelist living from whom they could learn their business.
Tristram Shandy or Pride and Prejudice is complete in itself; it is self-contained; it leaves one with no desire to do anything, except indeed to read the book again, and to understand it better. The difference perhaps is that both Sterne and Jane Austen were interested in things in themselves; in character in itself; in the book in itself. Therefore everything was inside the book, nothing outside. But the Edwardians (Bennet, Wells, Galsworthy) were never interested in character in itself; or in the book in itself. They were interested in something outside. Their books, then, were incomplete as books, and required that the reader should finish them, actively and practically, for himself.
Wells would find no place for a Mrs. Brown of the railway carriage in Utopia and Galsworthy would reduce her to a social stigma. Mr. Bennett would attend to her closely – too closely – with the drudgery of detail.
So it is in literature. The writer must get into touch with his reader by putting before him something which he recognizes, which therefore stimulates his imagination, and makes him willing to cooperate in the far more difficult business of intimacy. And it is of the highest importance that this common meeting-place should be reached easily, almost instinctively, in the dark, with one’s eyes shut.
That is what I mean by saying that the Edwardian tools are the wrong ones for us to use. They have laid an enormous stress upon the fabric of things. They have given us a house in the hope that we may be able to deduce the human beings who live there. To give them their due, they have made that house much better worth living in. But if you hold that novels are in the first place about people, and only in the second about the houses they live in, that is the wrong way to set about it.
In view of these facts—with these sounds in my ears and these fancies in my brain—I am not going to deny that Mr. Bennett has some reason when he complains that our Georgian writers are unable to make us believe that our characters are real. I am forced to agree that they do not pour out three immortal masterpieces with Victorian regularity every autumn. But, instead of being gloomy, I am sanguine. For this state of things is, I think, inevitable whenever from hoar old age or callow youth the convention ceases to be a means of communication between writer and reader, and becomes instead an obstacle and an impediment. At the present moment we are suffering, not from decay, but from having no code of manners which writers and readers accept as a prelude to the more exciting intercourse of friendship. The literary convention of the time is so artificial—you have to talk about the weather and nothing but the weather throughout the entire visit— that, naturally, the feeble are tempted to outrage, and the strong are led to destroy the very foundations and rules of literary society.
Thus, if you read Mr. Joyce and Mr. Eliot you will be struck by the indecency of the one, and the obscurity of the other. Mr. Joyce’s indecency in Ulysses seems to me the conscious and calculated indecency of a desperate man who feels that in order to breathe he must break the windows. At moments, when the window is broken, he is magnificent. But what a waste of energy!  And, after all, how dull indecency is, when it is not the overflowing of a superabundant energy or savagery, but the determined and public-spirited act of a man who needs fresh air! Again, with the obscurity of Mr. Eliot. I think that Mr. Eliot has written some of the loveliest single lines in modern poetry. But how intolerant he is of the old usages and politenesses of society—respect for the weak, consideration for the dull! As I sun myself upon the intense and ravishing beauty of one of his lines, and reflect that I must make a dizzy and dangerous leap to the next, and so on from line to line, like an acrobat flying precariously from bar to bar, I cry out, I confess, for the old decorums, and envy the indolence of my ancestors who, instead of spinning madly through mid-air, dreamt quietly in the shade with a book.
For these reasons, then, we must reconcile ourselves to a season of failures and fragments. We must reflect that where so much strength is spent on finding a way of telling the truth, the truth itself is bound to reach us in rather an exhausted and chaotic conditon. Ulysses, Queen Victoria, Mr. Prufrock—to give Mrs. Brown some of the names she has made famous lately—is a little  pale and dishevelled by the time her rescuers reach her. And it is the sound of their axes that we hear—a vigorous and stimulating sound in my ears—unless of course you wish to sleep, when, in the bounty of his concern, Providence has provided a host of writers anxious and able to satisfy your needs.
It is this division between reader and writer, this humility on your part, these professional airs and graces on ours, that corrupt and emasculate the books which should be the healthy offspring of a close and equal alliance between us. Hence spring those sleek, smooth novels, those portentous and ridiculous biographies, that milk and watery criticism, those poems melodiously celebrating the innocence of roses and sheep which pass so plausibly for literature at the present time.
But do not expect just at present a complete and satisfactory presentment of her. Tolerate the spasmodic, the obscure, the fragmentary, the failure. Your help is invoked in a good cause. For I will make one final and surpassingly rash prediction—we are trembling on the verge of one of the great ages of English literature. But it can only be reached if we are determined never, never to desert Mrs. Brown.